The Future of RevOps: From CRM Workflows to AI Agents 

Before you hand an AI agent the keys to your CRM, make sure it knows where it’s going. Khushboo Bhatia, Erik Hooijer, and Taran Nandha put the hype aside to talk about when AI agents belong in RevOps, why clean data and clear processes still come first, and where the human judgment should remain part of the decision.